Application Development & Maintenance (ADM)

Mantra has extensive experience in maintaining range of applications for its clients. Mantra’s expert-driven Application Development & Maintenance (ADM) framework can help you with the Post-implementation issues related to the software, such as – modification of a software product after delivery to correct faults, to improve performance and any other attributes.

Transition & Knowledge Transfer Phase

Application preparation and transition activities, such as the conception and creation of the maintenance plan, the preparation for handling problems identified during development, and the follow-up on product configuration management.

Scoping & Analysis Phase

Executed once the application has become the responsibility of the maintenance group. The maintenance programmer must

  • Analyze each request and perform a detail impact analysis
  • Confirm it (by reproducing the situation)
  • Check its validity, investigate it and propose a solution,
  • Prioritize it
  • Document the request and the solution proposal, and, finally,
  • Obtain all the required authorizations to apply the modifications.

Development & Testing Phase

The process considering the implementation of the modification itself. Programmer will follow the general and customer specific best practices. Applied fix then will be previously tested to make sure that change works and has not introduced any other fixes.

User Acceptance Testing

Acceptance of the modification, by confirming the modified work with the individual who submitted the request in order to make sure the modification provided a solution.

Implementation Phase

If the software must be ported to another platform without any change in functionality, this process will be used and a maintenance project team is likely to be assigned to this task.

Comprehensive Maintenance Services

  • Corrective maintenance

Reactive modification to defects identified within a software product after delivery to the end user.

  • Adaptive maintenance

Post-implementation modifications, fixes to a software product performed to keep a software product usable in a changed or changing business and technology environment.

  • Preventive maintenance

Modification of a software product after delivery to improve performance, security or scalability related issues.

  • Preventive maintenance

Modification of a software product after delivery to detect and correct latent faults in the software product before they become effective faults. In addition to routine testing, Mantra often holds bug-bashes where specific functionality is tested in short amount of time to explore vulnerabilities.

When you initiate a partnership with Mantra Technologies, the relationship doesn’t end with installation. We specialize in a wide array of maintenance functions and services to our clients, whether for products which we have helped develop or your products ranging from large legacy systems to smaller iPhone . In addition to ongoing maintenance and monitoring, we all also perform system upgrades, minor and major modifications, troubleshooting, and support.

Mantra’s software professionals take an engineering approach to software maintenance, focusing on maximizing the long-term functionality and stability of the client’s overall system, and attempting to avoid the long-term problems that can arise from using quick-fix solutions.


Typical Activities / Deliverables


Requirements and Cost/benefits Analysis

Planning / Vision


Software Design



Idea Brainstorming, White Board Stories, R&D

SRS, RUD, Use Cases, Review records

Project Kick Off Doc, Product Road map, Project Plan

Software Project management (SPM), Software Configuration management (SCM)

High level design doc, Low level design doc, Review records

Code-base delivery i.e. build, Release Notes, Read me, Review records

Test Plan, Test cases, Test Scenarios, Test case review, Test Results, Test Summary, Application Map (green zones, red zones with the app.)



User and technical training

Release Notes, Installable product using Install Shield, Read me

User Manuals, Technical Manuals, e-Learning, Computer Based Training (CBT)

Defect management, Change management, Impact Analysis, Peer Reviews