Based on our collective experience in the global business environment, Mantra’s core team has developed a unique approach to offshore outsourcing that has a proven track record of success. Grounded in the concepts of the standard CMM Level-5 methodology, is a compendium of the procedures, protocols, principles, and best practices that we’ve developed and refined through our extensive first-hand experience managing offshore outsourcing partnerships.
Firms seeking to initiate value-based offshore outsourcing relationships are faced with many challenges. While successful BPO is linked to myriad advantages such as cost savings, increased productivity, streamlined operations, and a restored ability to focus on core competencies, outsourcing is a complex process. The business literature on the subject indicates that a large proportion of improperly managed BPO relationships can flounder or fail.
Look to Mantra Technologies to help you navigate the maze of initiating and sustaining a successful outsourcing relationship. Our time-proven methodology has been developed to identify, address, and offer effective solutions to the problems and challenges that can arise in BPO partnerships.