Global Software & Product Development and Testing

At Mantra we offer a wide array of solutions to a diverse clientele. Our domain expertise spans several industry verticals such as BFSI (Banking, finance services and Insurance), Telecom (Call center software, AVR), Security & Biometrics, CRM and Health-care.

Development & Upgrades

Our re-engineering services assist clients in migrating to new technologies while extending the life cycle of existing systems that are rich in functionality. Projects include re-engineering software to migrate applications legacy systems to client/server architectures, to extend existing applications to the Internet, to migrate from existing applications to UNIX or Windows NT, or to update from a non-relational to a relational database technology.

Software Quality Assurance (SQA) and Software Testing

Typically, clients who elect to use the services of our expert offshore testing team enjoy a 40% to 60% reduction in their subsequent use of our support services. Our World-Class Offshore Test Lab Pinpoints An Array of Potential Problems. Our state-of-the-art testing facility demonstrates our commitment to offering our clients a broad spectrum of expert testing services. It encompasses 200+ test machines and 300+ user machines, each configured to simulate different user patterns.

Customer / Technical Support

Mantra provides support services for both technical and non-technical processes. We have the best resources to provide technical expertise. The Mantra Process Migration Model is designed to solve the outsourcing issues such as back office operation, migration and operation of the support functions using an efficient and effective process. We have a strong infrastructure to provide voice and text based support to the client’s end customers. Our support group provides round the clock world-class quality support services to attain and retain customers for our clients.

Technical Documentation

At Mantra we offer high-quality Technical Writing services to create well-designed, cost-effective and accurate online help, getting started guides, user guides, administrator guides, installation guides, release notes, technical notes, API documentation and marketing collaterals using the latest and the most widely-used tools and technologies. We provide services for designing, structuring, and developing content for the client’s product to create end-user documentation that is both informative and easy-to-use. Additionally, we provide face-lifts to existing documentation; and collaborate with the client’s existing information development staff to maintain and update documents.

Software Re-engineering

Reorganizing and  modifying existing software systems to make  them more maintainable. Mantra has expertise in Source code translation, Reverse engineering, Program structure improvement, Program modularize and Data re-engineering. Our wide-ranging service offerings comprise product design and development, software re-engineering, software maintenance, technical documentation, and quality assurance. Our production and management capabilities span a broad cross-section of activities to a global clientele, with particular emphasis on strategy consulting, system integration services, and offshore development centers.